Privacy Policy
Effective Date: 01/07/2023
1. Purpose
Cyber Ethos is dedicated to safeguarding the privacy of personal information we handle. We take our obligations under privacy laws seriously and have formulated this Privacy Policy to outline our commitment to protecting and handling personal information with the utmost care. This document aims to inform individuals about their privacy rights and our practices regarding the collection, use, disclosure, and security of personal information.
2. Types of Personal Information We Collect
The personal information we collect and hold includes but is not limited to names, contact details, identification, affiliations, dealings, and transactions with us, both in person and through electronic communications. Additionally, for employment or engagement applications, we may collect information about education, experience, character, background checks (including eligibility to work, vocational suitability, identity, health, reference, directorship, financial probity, and criminal record checks), and employment details. Some of this personal information is collected under laws including the Corporations Act, Fair Work Act, Superannuation Guarantee (Administration) Act, and Income Tax Assessment Act.
3. Why We Collect and Handle Personal Information
We collect personal information for specific purposes, including but not limited to:
- Establishing and managing business relationships.
- Responding to enquiries and requests from individuals and businesses, such as tender responses, proposals, and information inquiries.
- Recruiting potential employees and considering applications for employment.
- Assessing potential contractors' engagement with us.
- Managing client accounts during sales and delivery processes.
- Conducting marketing and sales initiatives, providing information about our service offerings, events, seminars, and business programs.
- Developing, providing, and improving our services and solutions.
- Obtaining feedback on our services and solutions.
- Conducting administrative and business functions.
- Updating records and contact details.
- Facilitating newsletter subscriptions and mailing lists.
- Handling privacy questions, concerns, and complaints.
- Fulfilling legal and contractual obligations.
- Undertaking any other purpose related to or ancillary to the above.
4. How We Collect Personal Information
We strive to collect personal information directly from individuals or their authorized representatives through various means, including:
- Directly from individuals when they provide details to us in person or through electronic communications.
- During our administrative and business functions.
- When individuals purchase our solutions and services.
- From third-party sources such as our customers, partners, data providers, credit reporting bodies, law enforcement agencies, recruitment companies, or publicly available sources.
5. Use and Disclosure
We only use and disclose personal information for the purposes for which it was provided to us or for purposes directly related to our functions and activities. This may include:
- Providing information about our activities and publications to those on our mailing list.
- Responding to tenders, requests for proposals, information, or reports with contact information.
- Using personal information of contact persons for our customers or suppliers in our dealings with them.
- Sharing personal information with third parties, including our related entities, advisers and representatives, government authorities, and contractors.
6. Overseas Recipients
In some instances, we may disclose personal information to related bodies corporate, third-party suppliers, and service providers located overseas. We also have employees and service partners located overseas. While we take reasonable steps to ensure that overseas recipients comply with privacy obligations, we cannot fully eliminate security risks associated with personal information.
7. Data Quality
We take measures to ensure the accuracy, currency, and completeness of the personal information we collect. This includes updating personal information when individuals inform us of changes.
8. Data Security
We maintain personal information both electronically and in hard copy form, implementing various security measures to protect against unauthorized access, disclosure, and use. However, it is important to note that no data transmission or storage method is entirely secure.
9. Privacy, Cookies, and Our Website
Our website, “cyberethos.com.au,” may collect certain information passively, such as IP addresses, browser type, domain names, times, and operating systems, to enhance user experience. We may also use cookies and navigational data for this purpose. Visitors under the age of 18 are not intentionally targeted for personal information collection.
10. Access and Correction
Individuals have the right to access and correct their personal information held by Cyber Ethos, subject to applicable laws and exceptions.
11. Complaints
For complaints regarding the handling of personal information, please contact our Privacy Officer. We will investigate and deal with your issue in a timely and appropriate manner.
Contact Information
For any questions or notices regarding this Privacy Policy, please contact:
Privacy Officer,
Cyber Ethos Australia Pty Ltd
Phone: 1800 238 467
Email: [email protected]
This Privacy Policy is subject to change, and any updates will be posted on our website.